Contact Tech Support
Need help from our Technical Support staff? Please contact us by telephone or email.
- 1-800-882-0890 (toll-free filter hotline)
- 1-419-293-5570 (from outside US/Canada)
- Send us an email
Technical Support business hours
Monday – Friday: 8 a.m. – 5 p.m. (Eastern time)
Saturday: CLOSED
Sunday: CLOSED
Technical Support is closed on these 2018 holidays:
January 1 (New Year’s Day)
March 30 (Good Friday)
May 28 (Memorial Day)
July 4 (Independence Day)
September 3 (Labor Day)
November 22 & 23 (Thanksgiving)
December 24, 25 & 26 (Christmas)
December 31 (New Year’s Eve)
