How to Submit a Claim
Please submit claims to Champion Laboratories, Inc. within 30 days after discovery of damage. Champion Laboratories, Inc. reserves the right to examine the engine, equipment and filter to determine the amount of damage and whether such damage was caused by a defective Covered Product. Therefore, claimants must take steps necessary to preserve the engine and/or equipment and the filter during the claims investigation period.
To initiate a filter claim or quality complaint:
Call the Filter Product Evaluation Team at 618-445-5459
Mon-Fri 8:30 a.m. – 4:30 p.m. Eastern Time
Technical Support 800-882-0890
Send us an email firstname.lastname@example.org
This warranty gives you specific legal rights. You may have other rights which vary from jurisdiction to jurisdiction.
VEHICLE MANUFACTURERS’ WARRANTIES
In the United States:
Use of Champion Laboratories products will not void your Original Equipment warranty. A manufacturer may not require the use of any brand of filter unless either the manufacturer provides the filter for free-of-charge under terms of the warranty or the manufacturer successfully demonstrates to the Federal Trade Commission that its product will not work properly without a specified item or service. To date, the FTC has not made any such determination for filtration products. If a manufacturer makes a claim that using a Champion Laboratories product will void or has voided your warranty, ask the manufacturer to provide this statement in writing.
Outside of the United States:
Champion Laboratories processes warranty claims on a world-wide basis. Check the terms of your Original Equipment warranty which may require the use of a specific brand of filter for a valid warranty claim and may limit or void the warranty as a result of the use or installation of other filters.